Privacy policy

INTRODUCTION
1. This privacy policy sets out how 3D Farmer GmbH, Technoparkstrasse 2, 8406 Winterthur, Switzerland (CHE-492.810.492) uses and protects information that you provide when using this website.

2. We are committed to ensuring that your privacy is protected at all times. Any information
you provide will be handled in accordance with this privacy policy.

3. We may update this privacy policy periodically by updating this page. You should check
it regularly to ensure you are satisfied with any changes.
PERSONAL INFORMATION WE COLLECT WHEN YOU VISIT OUR WEBSITE

4. When you visit our website, we automatically collect certain information about the
device you use to access it, including your browser type, IP address, and a unique,
randomly generated identifier for your device.

5. We also collect information about the pages you visit on our website, how long you
spend on each page, the links you click, keywords you use to find our website, and thirdparty websites that referred you to us.

6. This collected data, known as Device Information, is not personally identifiable by itself,
and we do not store it longer than necessary.

7. We collect Device Information using Cookies, which are small data files placed on your
browser or device to identify it anonymously.

8. Certain cookies are essential for the functioning of our website (e.g., shopping cart
functionality). We do not require consent for these strictly necessary cookies.

9. We may use third-party cookies for analytics or marketing purposes. If these cookies can
indirectly identify you, we will request your consent before placing them.

10. We may also collect information in log files, including IP addresses, browser type, internet
service provider, date/time stamps, and interactions on our website.

PERSONAL INFORMATION WE COLLECT WHEN YOU MAKE A PURCHASE OR REGISTER AN ACCOUNT

11. When you make a purchase, register an account, or subscribe to our newsletter, we may
ask you to provide personal information.

12. This information may include:
• Your name
• Your address
• Your contact information (telephone number, email address)
• Your date of birth

13. When making a purchase, we may collect your credit/debit card or other payment
details. This information may be entered on our website or through a secure third-party
payment gateway.

14. Your full payment details are never stored on our systems. If you opt to save your
payment method for future purchases, only a secure token provided by our payment
processor, along with limited card details (last four digits, card type, expiration), is stored.

15. We refer to this information collectively as Personal Information.

HOW WE USE PERSONAL INFORMATION AND DEVICE INFORMATION
16. We use Device Information to identify potential risks and fraud, improve website
functionality, and analyze the effectiveness of our marketing campaigns.

17. We use your Personal Information to fulfill orders, communicate with you, manage
customer relationships, screen for fraud, and provide customer support.

18. We may periodically send you promotional information or advertisements unless you opt-out.

SHARING YOUR PERSONAL INFORMATION AND DEVICE INFORMATION

19. We share Personal Information and Device Information with third-party service providers acting as data processors (e.g., IT providers, cloud storage, payment processors, analytics providers).

20.We may disclose your Personal Information if required by law, in response to lawful requests, or to protect our rights.

21. Your data may be transferred to countries worldwide, including the EU, EEA, Switzerland, UK, and the USA. For transfers to countries without adequate data protection standards, we use appropriate safeguards, including EU-approved Standard Contractual Clauses, or rely on recognized frameworks (e.g., Swiss-U.S. or EU-U.S. Data Privacy Frameworks).

RE-MARKETING AND BEHAVIOURAL ADVERTISING

22.We may share Device Information or Personal Information with third-party advertising networks (e.g., Google, Bing, Facebook) to deliver targeted advertising or marketing communications.

DO NOT TRACK

23.Our website does not alter its data collection practices in response to Do Not Track signals from your browser.

RETENTION PERIODS OF YOUR PERSONAL INFORMATION

24.We retain your Personal Information as long as necessary for our contractual obligations, legal requirements, and legitimate business interests. Data no longer needed is anonymized or deleted. Operational data (e.g., system logs) are generally retained for no more than twelve months.

YOUR RIGHTS (EU/UK/SWITZERLAND)

25.Under applicable laws (such as GDPR), you have the right to access, rectify, delete, restrict processing, object to processing, and request data portability for your Personal Information. You may withdraw consent to marketing communications anytime. Exercising these rights may require verifying your identity.

26.To exercise your rights, contact us using the details at the bottom of this policy.

27.You have the right to lodge complaints with your local supervisory authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (www.edoeb.admin.ch).

ADDITIONAL INFORMATION FOR U.S. USERS

California Privacy Rights (CCPA/CPRA)

28.If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):
• Right to Know: Request details about categories and specific pieces of personal
information collected, sources, purposes, and third-party disclosures.
• Right to Delete: Request deletion of your personal information (subject to certain legal
exceptions).
• Right to Correct: Request correction of inaccurate information.
• Right to Opt-Out of Sale or Sharing: Opt-out of any sale or sharing of your personal
information via the “Do Not Sell or Share My Personal Information” link provided on our
website.
• Right to Limit Use of Sensitive Information: Request limiting the use or disclosure of
sensitive personal information (if applicable).
• Right to Non-Discrimination: We will not discriminate against you for exercising these
rights.

29.Categories of Personal Information Collected (last 12 months): Identifiers, commercial information, internet activity, and geolocation data.

30.To exercise these rights, contact us using the details below. We will respond within 45 days.
Rights for Residents of Other U.S. States

31. Residents of Virginia, Colorado, Connecticut, Utah, and other states with applicable privacy laws have similar rights, including access, correction, deletion, portability, and the right to opt-out of targeted advertising or profiling. Contact us to exercise these rights.

CHILDREN’S PRIVACY (COPPA)

32.Our website is not intended for users under 13. We do not knowingly collect personal information from children under 13. If we learn of unintended collection, we will delete such data promptly.

SECURITY OF YOUR PERSONAL INFORMATION

33.We maintain reasonable security measures designed to protect your personal data. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.

NOTICE OF PRIVACY POLICY CHANGES

34.We may update this privacy policy periodically. Significant changes will be prominently announced on our website or communicated directly to you.
GENERAL TERMS

34.This privacy policy may be updated from time to time, in order to reflect changes to our business practices or for other operational or legal reasons.

35.For more information please contact us using the details below

3D Farmer GmbH (CHE-492.810.492)
Technoparkstrasse 2
8406 Winterthur
Switzerland
Email: info@3dfarmer.ch
Telephone: +41 77 520 02 87